HSAM6340-L1 Hlthcare Negotiat/Confl Resol (Spring 2024)

Course Details

Section will be taught totally online with no scheduled class meetings. Students must arrange for daily access to a computer and the Internet prior to the start of classes. Robert Morris labs are to be used only as a backup in special situations and may not be relied upon for extended periods of time. In addition to the Internet link, online classes have a large emphasis on email. All messages from the instructor and other information regarding online classes, including user ids, passwords, and login instructions will be sent to your Robert Morris University email account. Visit http://rmu.blackboard.com/ for more information.
Session, Dates: 2 (01/13/2024 - 03/08/2024)
Time: -
Location: Internet/Online
Seats Available: 6 Seats
Credits: 3

Course Description

This course supports students? understanding of theories that support the practice of negotiation and conflict resolution. These include the recognition of situations that call for bargaining, the elements of bargaining, and processes to analyze, plan and implement successful negotiations. Students will learn to integrate analytical skills, negotiation techniques and conflict resolution strategies in healthcare organizations. Reviews of case studies, role playing and group discussions will strengthen the students? skills in conflict resolution and negotiations. Student will also explore covert and overt causes of conflict, methods of analyzing conflicts, and approaches to prevent or resolve conflict.

Course Materials

About the Instructor(s)

Holly M. Hampe, D.Sc.
Director, Health Services Administration Program
Health Services Administration Program

Associate Professor of Health Services Administration
Health Services Administration Program

412-397-5483 phone
Scaife Hall 137