HSAM3300-A Intro Qlty Mgmt & Perfrm Imprv (Fall 2020)
Course Details
Session, Dates: 2 (08/29/2020 - 10/23/2020)
Days: T R
Time: 08:00 - 10:50 am
Location: Moon Campus
Room: John Jay 263
Seats Available: 3 Seats
Credits: 3
Course Description
This course will familiarize the student with the concept of Quality Management and Performance Improvement across the Health Care continuum. This course focuses on the evolution of quality from management to assurance and finally to improvement. The paradigm shift from risk management to patient safety will be explored. The student will be introduced to different methods of improving quality management such as Total Quality Management, Lean Management and Plan-Do-Check Act (PDCA) Cycle. The students will closely examine the two landmarks reports by the Institute of Medicine (IOM), To Err is Human and Crossing the Quality Chasm, leading to the understanding of the IOM's goals to make quality health care more safe, timely, effective, equitable, efficient, and patient-centered.
Prerequisite: HSAM2300 & HSAM2350
Prerequisite: HSAM2300 & HSAM2350
Course Materials
About the Instructor(s)
Holly M. Hampe, D.Sc.
hampe@rmu.edu
412-397-5483 phone
Scaife Hall 137
Profile
Director, Health Services Administration Program
Health Services Administration Program
Associate Professor of Health Services Administration
Health Services Administration Program
hampe@rmu.edu
412-397-5483 phone
Scaife Hall 137
Profile