MGMT4180-A Quality Management/Assurance (Spring 2025)
For additional course information, First Class requirements, syllabus, etc., check the About The Instructor(s) section for a link to a Faculty Website.
Course Details
Session, Dates: 1 (01/21/2025 - 05/09/2025)
Days: M W F
Time: 11:00 - 11:50 am
Location: Moon Campus
Room: Hale Center 209
Seats Available: 12 Seats
Credits: 3
Course Description
The course is intended to introduce students to the philosophy, concepts, and tools of quality management. Principles involved in managing quality systems will be discussed. It will cover continuous improvement, quality tools, quality standards, quality costs and measurement, benchmarking, quality function deployment, statistical process control, reliability, process improvement, six sigma programs, and related topics.
Prerequisites: MGMT3540: Operations Management
Prerequisites: MGMT3540: Operations Management
Course Materials
About the Instructor(s)
Albena I. Ivanova, Ph.D.
ivanova@rmu.edu
412-397-5928
Massey Hall 303
Profile
Professor of Management
Management
ivanova@rmu.edu
412-397-5928
Massey Hall 303
Profile