Profile

Albena I. Ivanova, Ph.D.
Professor of Management (Management)
ivanova@rmu.edu
412-397-5928 phone (M)
Massey Hall 303


Educational Background

  • Ph.D., Operations and Management Sciences, University of Minnesota, 2004
  • Master of Business Administration, Management Information Systems, Economic University Varna, Bulgaria, 1995
  • Bachelor of Science in Business Administration, Management Information Systems, Economic University Varna, Bulgaria, 1995

Area of Expertise/Research

  • The focus of my research are Industry Management Standards, including quality (ISO 9000), environmental (ISO 14000), safety (HACCP), accreditation (AACSB) and inter-organizational (CPFR, HIPAA) standards. The main objective is to answer the following question: How can organizations implementing different types of standards use them to enhance the competitiveness of their operations? The scope of my research includes the processes of adoption, diffusion, implementation, and outcomes of standards. I believe that standards are created to improve the operational performance. However, because of their technical and social complexity, standards are implemented in different ways, and the outcomes of their implementation sometimes do not match the intended purpose. My research goal is to identify the factors that influence the success or failure of a standard and I intend to continue working in this area in the future.

Publications

Presentations

  • 2009 - S. Meyer-Goldstein and A. Iossifova, "TQM and Competitive Advantage in Healthcare", DSI Conference, New Orleans, LA, November 14-17
  • 2009 - A. Iossifova, D. Hemphill, D. Breast, S. Albert, "Applying APPA Guidelines for Custodial Staffing Analysis: The Case at Slippery Rock University", KAPPA Conference, Blairsville, September 22-23
  • 2009 - A. Iossifova, "Cross Cross-Cultural Comparison of the Operations of Ortho-Clinical Diagnostics Customer Centers at Rochester, New York and Prague, Czech Republic", APICS Conference, Toronto, CA, October 4-7
  • 2008 - A. Iossifova, "Project-Based Courses in Operations Management: Building the Bridge between Academy and Industry", APICS Conference, Kansas City, MI, September 14-16
  • 2008 - A. Lusher and A. Iossifova, "Towards a Theory of the Assessment Process at Business Schools", PEA Conference, Slippery Rock, June 5-7
  • 2008 - A. Iossifova and K. Sobczak, "Managing Slow Moving Inventory: The Case of Receiving Area at Slippery Rock University", PEA Conference, Slippery Rock, June 5-7
  • 2007 - A. Iossifova and V. Gargeya, "Comparison of AACSB Accreditation and ISO 9000 Standard in the Education Sector", DSI Conference, Phoenix, AZ, November 17-20
  • 2007 - A. Iossifova and S. Meyer-Goldstein, "Longitudinal Analysis of Supply Chain Performance in the Healthcare Sector", DSI Conference, Phoenix, AZ, November 17-20
  • 2007 - A. Iossifova and S. Meyer-Goldstein, "Impact of HIPAA on the Supply Chain Performance in Healthcare Sector", POMS Conference, Dallas, TX, May
  • 2007 - A. Iossifova, "Comparison of students? perception of the quality of education for AACSB accredited and non-AACSB accredited business schools in the USA", POMS Conference, Dallas, TX, May
  • 2005 - A. Iossifova and K.K. Sinha, "Learning from experience of others versus learning from own experience in the process of ISO 9000 implementation", DSI Conference, San-Francisco, CA, November
  • 2005 - A. Iossifova and K.K. Sinha, "The role of consultant in the process of standard?s implementation", POMS Conference, Chicago, IL, April-May
  • 2004 - A. Iossifova and K.K. Sinha, "Towards a theory of standards implementation ? ISO 9000 and ISO 14000 study", DSI Conference, Boston, MA, November
  • 2003 - A. Iossifova and K.K. Sinha, "Learning effect across standards diffusion ? ISO 9000/ISO 14000", POMS Conference, Savannah, GA, April 7
  • 2002 - A. Iossifova, "Adoption and diffusion of inter-organizational standards: Collaborative Planning Forecasting and Replenishment", 6th Annual University of Minnesota Conference on Electronic Commerce, Minneapolis, MN, April 10