This Inquiry Seminar focuses on examining and managing the increased complications of defining costs and benefits under an increased sense of urgency in making decisions about information technology and its competitive implications and impacts on the organization. The seminar develops the ability to assess information technology investments and their impact on improved business performance and total organizational costs. Cost is developed and expanded as a concept to include the numerous ways information technology investments can negatively affect the organization. Emphasis is on a decision-making process that forces a shift in management focus away from information technology to the effect technology has on the business itself.