INFS3710-A Knowledge Management (Fall 2020)
For additional course information, First Class requirements, syllabus, etc., check the About The Instructor(s) section for a link to a Faculty Website.

Course Details

Section will be taught totally online with no scheduled class meetings. Students must arrange for daily access to a computer and the Internet prior to the start of classes. Robert Morris labs are to be used only as a backup in special situations and may not be relied upon for extended periods of time. In addition to the Internet link, online classes have a large emphasis on email. All messages from the instructor and other information regarding online classes, including user ids, passwords, and login instructions will be sent to your Robert Morris University email account. Visit for more information.
Session, Dates: 1 (08/31/2020 - 12/18/2020)
Time: -
Location: Internet/Online
Seats Available: 1 Seat!
Credits: 3

Course Description

This course, as an introduction, provides opportunities to study the defining and fundamental concepts, and vocabulary, of knowledge management. Knowledge management is the logical and historical extension of expert systems in business and knowledgebase systems. The course covers concepts of knowledge creation and acquisition, knowledge generation, and concepts of knowledge representation or codification, as well as the use of knowledge in organizations. There is a discussion of the ethics of knowledge management. The defining and fundamental concepts covered are data, information, and knowledge, tacit and explicit knowledge, personal and organizational knowledge maps, knowledge access and processing, sharing and application. The course introduces students to knowledge systems and associated software.

Prerequisite: INFS3220

About the Instructor(s)

Robert J. Skovira, Ph.D.
University Professor of Computer and Information Systems
Computer and Information Systems
412-397-6454 phone
412-397-6469 fax
Wheatley Center 323