RMU Home Page

 Help Desk Hours

 
Office is in Hale 208

Monday - Thursday
   

7am - 8pm

Friday
    7am - 5pm

Saturday

   

Open for Doctorate programs

Sunday

Closed
 

24/7 Telephone Support

 

 

For More Information,
Contact:

IT Help Desk

help@rmu.edu
412-397-2211

Faculty & Staff 

Computer Labs
- RMU offers a variety of computer labs across all our campuses and locations.  From any of the computers in these labs you'll be able to check your e-mail, conduct research, or print notes.

Classrooms
- RMU classrooms all have various types of technology to suit your needs.  Learn more about the types of technology you will come across on campus.

Faculty LaptopWireless Internet Access
- When it comes to wireless connectivity, members of the RMU community are always covered, as our campuses are saturated with wireless zones!

Technology Discounts
- The benefits to being a member of the RMU community are endless, including the perks of discounted software, computers, cell phones and cell service plans!

University Provided Software
    Sophos Anti-virus Software
    Citrix Remote Access

Accounts
    GroupWise E-Mail
    Sentry Secured Services

Training / Reference Guides
    Automatic Updates - Windows
    Automatic Updates - Mac
    Office 2007 Converter
    Office 2007 Training Courses
    Office 2003 - 2007 Compatibility Guide
    Office 2007 User Interface Guide
    Locking your PC screen 
    SharePoint 2007 Training Manual
    Web Style Guide & Procedures 
    Other Training Guides (excel roster / faculty pages / etc.)

Phone Systems
    MeetMe Conferencing
    Voicemail
    Phone User Guides

Information Technology Requests
    Hardware Specifications
    Information Technology Request Forms