RMU Home Page

 Help Desk Hours

 
Office is in Hale 208

Monday - Thursday
   

7am - 8pm

Friday
    7am - 5pm

Saturday

   

Open for Doctorate programs

Sunday

Closed
 

24/7 Telephone Support

 

 

For More Information,
Contact:

IT Help Desk

help@rmu.edu
412-397-2211

Current Students 

myRMU
- myRMU contains useful information and links for students to use on a daily basis. Some examples are: eServices, Gmail, current weather conditions and news announcements.

Computer Labs
- RMU offers a variety of computer labs across all our campuses and locations.  From any of the computers in these labs you'll be able to check your Gmail, conduct class research, or print class papers.

ResNet
- Residential Networks, ResNet for short, is a branch of the Help Desk, which is run by resident students, made just for resident students.  All your network & computer questions will be solved by these folks!

Students LaptopLegal Downloading Resources
- Information regarding legal and illegal downloading of music and movies.

Wireless Internet Access
- When it comes to wireless connectivity, students are always covered, as our campuses are saturated with wireless zones!

Software / Hardware Discounts
- The benefits to being an RMU student are endless, including the perks of discounted software & hardware!

University Provided Software
    Sophos Anti-virus Software (Resident Students Only)
    Citrix Remote Access

Accounts
    Gmail
    Sentry Secured Services

Training / Reference Guides
    Automatic Updates - Windows
    Automatic Updates - Mac
    Office 2007 Converter
    Office 2007 Training Courses
    Office 2003 - 2007 Compatibility Guide
    Office 2007 User Interface Guide
    Locking your PC screen
    RA Voicemail - Colonial Mail