Lean Six Sigma Introduction: 8 hours
This orientation is designed for senior management and leadership in organizations considering or deploying Lean/Sigma. This should be the first step in a full Lean/Sigma deployment. The program is led by a certified Blackbelt, and includes the following topics plus additional information needed for a successful deployment in the home (participating) organization.
- What is Lean Six Sigma and why is it being adapted by many manufacturing, non-manufacturing, governmental, and educational organizations.
- How Lean Six Sigma is applied to significantly improve: customer satisfaction, business performance, employee involvement, and sustained continuous improvement.
- The Lean Six Sigma implementation roadmap and overview of essential tools and methods used in business process management. Mini case studies and breakout sessions to illustrate basic concepts.
- Roles and responsibilities in Lean/Sigma.
- How to select Lean/Sigma practitioners and how they will be trained.
- Introductory discussion of how to select projects that will be successful.
- How to sustain the gains from Lean/Sigma deployment.
- A description of the organizational structure needed to support a Lean Six Sigma implementation with proposed timelines.